Every shipment picked, packed, and documented correctly.

DynamxMFG manages the full dispatch process – from picking finished goods to packing into boxes and pallets, creating shipments, and generating dispatch notes. Digital, audited, and connected directly to your sales orders.

THE PROBLEM

Dispatch is where good production goes wrong at the last moment

A job can run perfectly through production and still leave the building incorrectly. Wrong quantities, missing items, no record of what went where – dispatch errors are expensive, and they are the ones customers notice most.

Wrong items or short quantities shipped

Without a structured pick and pack process, dispatch relies on whoever is packing knowing what should go in each box. Mistakes only surface when the customer complains.

No record of what went into which box

Items are packed and labelled by hand with no system record of the contents. When a customer queries a delivery, there is no audit trail to check against.

Dispatch notes created manually after the fact

Someone types up a dispatch note in Word or Excel after the goods have left. The document is often incomplete, filed inconsistently, and impossible to search later.

THE DISPATCH WORKFLOW

Pick items, pack into containers, create the shipment – all in one place

When a sales order is ready for dispatch, it appears in the Pending tab of the Dispatch screen. Select the items, create a dispatch task, and hand it to the dispatch team. From the Advanced Interface, operators open the task, pick each item to transit, then pack items into the appropriate container type.

Once packing is complete, the shipment is created from the Unshipped Packing Items tab. Every item packed, every container used, and the shipment reference are all recorded against the original sales order – with a full audit trail back to the work order that produced the goods.

PACKING TYPES

Configure boxes, crates, and pallets that nest the way your despatch team actually works

Packing Types are configured with a hierarchy level – boxes sit inside crates, crates sit on pallets, pallets go on to vehicles. The system enforces the hierarchy: a smaller container can be packed into a larger one, but not the other way around. No mis-packing. No items assigned to a container that cannot hold them.

Configure as many packing types as your operation needs – by weight class, product family, customer requirement, or courier specification. Each type is named and assigned a level number. The dispatch team selects the right container on the touch screen when packing – no guesswork about which box to use.

AUTO-DISPATCH

When speed matters more than packing complexity, dispatch in one click

For straightforward despatch – where items go directly from production to the customer without complex packing – Auto Dispatch handles the whole process in a single action. Open the sales order or the dispatch pending tab, select the items, enter a dispatch reference, and confirm. The order is marked as dispatched immediately.

Auto Dispatch also works at the parent assembly level – when all externally assembled components of a parent item are dispatched, the parent can be set to auto-dispatch too. Configure it once in settings; it runs automatically on every qualifying order from then on.

From completed production to goods out of the door

Every step connected – nothing leaves without a record.

Want to see the full dispatch workflow for your products?

We will walk through pick, pack, and ship with your actual order types in the demo.

ALSO INCLUDED

Everything else in pack & dispatch

The details that keep your despatch process clean, auditable, and fast.

Dispatch notes on demand

Every shipment generates a dispatch note downloadable directly from the Shipments tab. No manual document creation – it is produced from the system data automatically.

QR label printing

Print QR labels for finished goods directly from the Goods In or dispatch interface on a label printer. Labels carry item, batch, and order references for full traceability.

Shipment history

Every shipment is recorded and searchable from the Shipments tab. What went out, when, in which containers, against which sales order – all visible without digging through paperwork.

Partial dispatch

Dispatch part of a sales order and leave the remainder pending. The system tracks which lines have shipped and which are still outstanding – visible on the sales order record.

Auto complete on dispatch

Configure the system to mark a sales order complete automatically when all lines are dispatched. One less manual step at the end of the fulfilment process.

Full order traceability

From dispatch note back through to the work order, the BOM, and the purchase orders that supplied the materials. Every item shipped has a complete digital trail behind it.

INTEGRATIONS

Dispatch that closes the loop with your accounts system

When an order is dispatched in DynamxMFG, the event flows through to Sage or Xero automatically. Sales invoices are triggered without manual intervention. Stock levels update. The month-end reconciliation becomes straightforward rather than painful.

CRM integration means your CRM is updated when an order ships – keeping customer-facing teams informed without anyone having to chase the warehouse for an update.

Logos of productivity and business software applications.

See your dispatch process running in DynamxMFG

We will walk through pick, pack, and ship with your actual products – not a generic walkthrough.